Our Service

Provide you with quality service

Pre-sales Service

Professional One-on-One Consultation:
Our experienced team provides in-depth one-on-one communication, accurately matching customer needs and budgets. We offer detailed introductions to the instrument's core technologies, parameter configurations, compliance qualifications, product competitiveness, etc. and provide ample evidence of instrument testing, effect demonstrations and successful cooperation case studies. Our experienced team is available 24 hours to promptly resolve customer doubts and concerns, providing professional solutions.

After-sales Service

We provide professional and comprehensive after-sales service (including product assembly, theoretical and practical training, regular maintenance, technical upgrades and after-sales repair).

OEM&ODM Service

Leveraging a complete R&D system and self-developed core optoelectronic technologies, our company professionally provides one-stop services for OEM/ODM customized development of medical aesthetic instruments. Our product range covers all categories of medical aesthetic devices, including laser, ultrasound, weight loss, and comprehensive skin management equipment.

FAQ

1. Why choose us ？

We are beauty equipment manufacturer for more than 10 years . we can provide OEM&ODM service . Our product has got TUV CE, MDR and FDA certifications . We also have Germany service center to provide convenient and efficient service for Europe customers .

2. What is the payment method ?

Cash, Wire transfer, Western union, Alibaba Trade Insurance and so on

3. When will the goods be delivered ?

Ordinary laser for 3 to 5 working days. OEM&ODM order needs about 20-30 days .

4. What about the warranty?

The machine is guaranteed for 1-2 years .

5. How about delivery?

DHL / UPS / Fedex provide door-to-door service, also support air and sea transportation. If you have your own forwarder, we are happy to send your forwarder free of charge.

6. Do you have timely technical support?

We have professional technical support team to serve you in time. All questions will be answered and solved within 24 hours.